Terms & Conditions
CMA Fest 2025 Packages Terms & Conditions
If you have questions, please call 615-383-3012 or email blueshoenashville@gmail.com for information about hotels and tickets featured in our packages or about the process for booking a package.
Please note that most of our ticket/hotel packages for the 2025 CMA Fest are for five nights hotel lodging, with arrival on Wed., June 4, 2025 and checkout on Mon., June 9, 2025. We do offer two different 4-night hotel packages (June 5-9, 2025) at the Courtyard Marriott Downtown and at Tru by Hilton Downtown. The Courtyard Marriott also has a 5-night option. Additional nights, based on hotel availability, may be added through the particular hotel, with cost varying by the different facility. With certain hotels, a promotional code from BlueShoe Nashville will enable you to access a discounted rate for additional nights. Tax is included in all our package prices. Tickets are part of a hotel/ticket package and cannot be sold separately or claimed apart from the complete hotel/ticket package.
What's included in your package
All 2025 CMA Fest BlueShoe/Nashville Packages feature the following:
1) Four or five nights hotel lodging (depending on package chosen) with arrival on either June 4, 2025 or June 5, 2025 and checkout on June 9, 2025. All taxes and fees are included in prices.
2) CMA Fest 2025 four-day passes for the June 5-8, 2025 event. Your passes cover the daytime concerts at Riverfront and the nighttime concerts at Nissan Stadium, as well as the other activities and services listed as part of the 4-day pass on the official CMA Fest's web site (www.cmafest.com). Your tickets are for specific seats at Nissan Stadium for all four nights of the concerts.
3) Ticket delivery: your CMA Fest passes will be sent to you via email through a Ticketmaster transfer from BlueShoe in May 2025 (after BlueShoe receives its inventory from the CMA). No hard tickets will be issued. All CMA Fest passes for 2025, per the CMA, will be mobile and require the use of a smartphone to access and display.
4) Where specified, breakfast at the hotel is included in your package price (breakfast is included at the Hampton Inn Downtown, Home2 Suites downtown, Tru by Hilton downtown, and at the Courtyard Marriott downtown.)
Exclusions: You are purchasing a hotel lodging/ticket package only. No transportation, meals (unless specified), gratuities, parking fees, room service, or hotel incidentals are included in your package. You are responsible for all additional purchases and charges apart from your specified hotel/ticket package. Please note that parking at the hotels (Courtyard, Home2 Suites, Tru by Hilton, Hampton Inn Downtown, The Hermitage Hotel, & the Hyatt Centric is additional and not included in your package. If you park your vehicle at one of these hotels, you will be charged directly by the hotel. Parking discounts for BlueShoe clients may be offered; please inquire about rates at particular hotels.
Hotel confirmations: your hotel confirmation, along with more information regarding your hotel and Nashville will be sent to clients via email by May 2025.
Seat Assignment: Standard packages listed on BlueShoe's website include lower level seating in Sections 112, 113, 129, 132, 133, 134, & 135. Upgrades to club level seating in Sections 234 & 235 is available for packages at The Hermitage Hotel and the Hyatt Centric for $100 USD more per person. Upgrades to Floor Level Section 19 are available for all hotel packages for $100 USD more per person. Packages with seats in Sections 2, 3, 9, 11, & 12 are available for The Hermitage Hotel and the Hyatt Centric and vary in price according to the room type selected.
Room type requests: specific room types will be submitted to the hotel based on what is listed in your BlueShoe Nashville booking agreement. Please note that many of the hotels represented by BlueShoe Nashville are entirely nonsmoking facilities. You will be charged a substantial cleaning fee if you smoke in a designated non-smoking room. You will be responsible for payment directly to the hotel for any such fee.
CMA Fest ticket policy: These terms are specified by the Country Music Association and apply to all ticket purchasers. By purchasing a ticket to the CMA Fest, you agree that you will comply with all of the terms and conditions specified for each ticket you purchase or order. Due to unexpected production changes, it may be necessary for the CMA to relocate tickets to a different section. Last-minute production adjustments may also partially obstruct the view from some seats. The CMA Fest is rain or shine.
Transportation
CMA Fest 4-day pass holders will be able to use the complimentary Downtown Shuttles run by the CMA during the four days of the Festival (June 5, 6, 7, 8, 2025). The shuttles will run daily between CMA Fest’s official venues – Nissan Stadium, Riverfront Park Stages and Fan Fair X. This service is complimentary to four-day CMA Fest ticket holders only (as a BlueShoe client this is the type of pass you will receive in your package). The precise routing is subject to change and adjustment at the discretion of the CMA and is usually announced on their website (cmafest.com) in May. PLEASE NOTE: These free shuttles do not run to specific hotels. Transportation to and from hotels is not included in packages.
Hotel Reward Points
Please be aware that hotel rewards points are not available when you book a BlueShoe CMA Fest package. Rooms are reserved in a block for BlueShoe Nashville and it's not possible for the hotels to reward individuals hotel points on such rooms.
How to Book
Go to our CMA Fest 2025 Package Prices page to see a list of all the packages featured. Please call 615-383-3012 or email blueshoenashville@gmail.com to be helped. If you are ready to purchase, we will draft a booking agreement for your particular package and send it to you for review and signing through DocuSign.
Deposits/Final Payments
At the time of your booking (when you return your BlueShoe Nashville booking agreement), a nonrefundable deposit of $600 USD per person for non-Floor Level seats and $750 USD for Floor Level seats will be due. The balance of the package cost will be due in Spring 2025 (Feb. 1, 2025 for The Hermitage Hotel and March 1, 2025 for the Hyatt Centric, Courtyard Marriott Downtown, Hampton Inn Downtown, Home2 Suites Downtown, and Tru by Hilton downtown. After the final deadlines, all monies collected are non-refundable. We encourage clients to purchase trip cancellation insurance from an independent carrier in order to protect yourself in case your plans change or it becomes impossible for you to travel.
Payment Methods Accepted
These are the methods by which you can book and pay your deposit and final payments for your CMA Fest Hotel/Ticket packages:
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American Express
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Bank Check
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Money Order
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Payment app Wise.com (offers different payment options, including bank transfers)
Although in the past we accepted the full range of credit cards, we no longer accept Mastercard, Visa, or Discover because we are unable to receive a full refund from these cards in the instance that the CMA Fest is cancelled due to the pandemic or any other cause. American Express is the only card company that will refund their merchant fees to BlueShoe Nashville so that we, in turn, can refund our clients in full. We apologize for any difficulty this may cause our BlueShoe clients. If it does pose a problem for you, please let us know and we can discuss options.
Festival Cancellation Contingency: If the Country Music Association cancels the 2025 CMA Fest due to the Covid-19 pandemic or any other cause, we will notify you and give you a choice of transferring whatever monies you have paid for your 2025 package to the following year (the 2026 CMA Fest), thereby reserving your package as is. Or you may request and will receive a full refund for any deposits and final payments you have already made to BlueShoe Nashville. If you request a refund, your seats and room will be released and not held for you for the following year’s CMA Fest
For more information, please call 615-383-3012 or email blueshoenashville@gmail.com.